The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast
“I truly enjoyed the breakfast options available. There were warm plates and a variety of delicious choices that made each morning a delight.” view full review
Spacious Rooms
“Our room was impressively spacious compared to most hotels in London, providing ample space for us to relax and enjoy our stay.” view full review
Helpful Assistance
“The service was excellent, especially with a focus on making our stay as comfortable as possible, which is invaluable when traveling with a baby.” view full review
Clean and Modern
“The bathroom was impeccably clean and featured modern fixtures, enhancing our overall comfort during our stay.” view full review
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Golf course
Services
Room service
Laundry
Dry cleaning
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's buffet
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Sun terrace
Room features
Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
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Location
1 Skerne Road,
Kingston upon Thames (Greater London),
United Kingdom,
KT2 5FJ,
Greater London
Map view
street view
1 Skerne Road,
Kingston upon Thames (Greater London),
United Kingdom,
KT2 5FJ,
Greater London
City landmarks
Palace
Hampton Court Palace
2.6
km
Park
Bushy Park
2.4
km
29a Old London Rd
"Out of Order" by David Mach
1.1
km
Gallery
Stanley Picker Gallery
1.0
km
Park
Canbury Gardens
1.3
km
Public Building
Surrey County Hall
1.3
km
Ferry Road
Landmark Arts Centre
2.1
km
Harbour
Turk Launches Ltd
920 m
Coronation Clock Tower 31 Claremont Road
Coronation Clock Tower
2.2
km
Ham House Ham Street Ham
Ham House and Garden
3.5
km
Fairfield Rd
Kingfisher Leisure Centre
1.0
km
Theatre
The Langdon Down Centre
890 m
Park
Hampton Court Park
1.8
km
Trowlock Island
1.5
km
Teddington Lock
2.4
km
Nearby
Market Place
Shrubsole Memorial
420 m
8-10 High St
Coronation Stone
580 m
Bridge
Kingston Bridge
330 m
Market Place
Guilded Statue of Queen Anne
400 m
Church
All Saints Church
510 m
Shopping Area
The Bentall Centre
180 m
Museum
Kingston Museum
570 m
Bridge
Clattern Bridge
540 m
Riverside Walk
500 m
Public Building
Guildhall
570 m
River Thames
Kingston Railway Bridge
210 m
5 Hampton Ct Rd
Hampton Wick War Memorial
470 m
River
Busaba Kingston Riverside
360 m
Church Street
Kingston War Memorial Gardens
730 m
Restaurants
Hawkers Bar and Brasserie
410 m
1 Skerne Road
Carluccio's
420 m
Floor 4 4 Wood Street
Yo Sushi
340 m
Wood Street 1st Floor Bentall Centre
Maison du Mezze
470 m
The Bentall Centre
Cappadocia
520 m
2 Station Buildings Fife Road Fife Road
Restaurant On 3
410 m
4 Wood Street Bentalls
Huffkins
440 m
Wood Street
SATORi
490 m
Bentalls Department Store
The Place to Eat
340 m
Wood Street
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Great location
Friendly staff
Noisy room
Inconsistent dining
7.8/10
Very good
Rooms
7.8
Location
8.8
Service
7.8
Dining
6.8
Guest reviews
7.8/10
based on 6 reviews
8.1
8.1/10 based on 913 reviews
John
United Kingdom,
March
2024
8.2/10
The hotel impresses with beautifully decorated rooms, especially the en suite bathrooms, which are in excellent condition and offer superb comfort for a good night's sleep. While the rooms are only serviced on request, they maintain a quiet, clean, and cozy ambiance.
Rooms
9.0
I was delighted by the beautifully decorated and well-maintained room, especially the en suite bathroom.
Service
8.0
Despite initial challenges with different pricing, the staff showed great understanding and promptly relocated us to an alternative room. They were apologetic and attentive, ensuring a pleasant stay.
Location
9.0
The hotel's prime location, recommended by friends, near Bentalls and a short walk from the train station in a quieter area of Kingston, made it an excellent choice for peaceful surroundings and convenience.
Dining
7.0
The dining experience offered a good selection of quality food, although a minor incident of running out of certain items was noted. Despite this, the diligent staff ensured a well-organized and enjoyable dining atmosphere.
Facilities
8.0
The hotel boasts commendable facilities, ensuring a comfortable and enjoyable stay for guests.
William
United States,
March
2024
7.0/10
My stay at the hotel was a mixed experience. The rooms were pretty good overall, but there were some drawbacks like a cold room, horrible coffee and tea at the bar, and noise from the gym waking us up early. The sewage smell was a major issue, and despite requesting a room change, we were told all rooms had the same odor. On the positive side, the service was polite and helpful, although at times it felt a bit unprofessional. The location was excellent, with easy access to the main street and attractions, but there were cleanliness issues around the hotel. Dining was on the expensive side, and I had some trouble with payment receipts. However, the hotel had some high standards in place.
Rooms
6.0
The rooms were pretty good overall, but had some issues like a cold room, bad coffee and tea, and noise from the gym.
Service
7.0
The service was polite and helpful, but at times felt unprofessional.
Location
8.0
The location was excellent, with easy access to the main street and attractions, but cleanliness around the hotel was lacking.
Dining
7.0
The dining was on the expensive side, but of a high standard.
Facilities
There were some discrepancies in the facilities, and improvements could be made.
George
United Kingdom,
January
2024
8.4/10
I had a wonderful stay at the hotel. The rooms were very comfortable and modern, with a great workout room next to the railway bridge. The service was excellent, the staff were friendly and helpful, although a bit slow at times. The location was ideal for shopping and dining, close to the city center without the traffic. The dining options were good, but could be improved for non-British guests. Overall, a great value for money.
Rooms
9.0
The rooms are very comfortable, with modern amenities and thoughtful design.
Service
8.0
The service was top-notch, especially on our special wedding morning, with very helpful and friendly staff.
Location
9.0
The location is fantastic, near the Bentall Center and shopping streets, ideal for both shopping and dining out.
Dining
7.0
The dining experience was good, but there is room for improvement for non-British guests and hotter food.
Facilities
9.0
The hotel offers great facilities, including a lovely selection to enjoy during your stay.
Byron
United States,
January
2024
8.2/10
My stay at the hotel was quite enjoyable overall. The rooms were modern, nicely decorated, and very clean, ensuring a good night's sleep with comfortable beds. The service was top-notch with pleasant staff who were very helpful and courteous. The location in Kingston was ideal for my trip needs, conveniently close to the pier and train station. The dining experience was good, although a minor issue with the coffee machine timing. The facilities were satisfactory, offering everything needed for a comfortable stay.
Rooms
8.0
The rooms were quiet, clean, air-conditioned, and warm with comfortable beds, ensuring a pleasant stay.
Service
9.0
The staff were pleasant, nicely lit in the evenings, and very helpful and courteous.
Location
9.0
The location in Kingston was ideal and chosen to suit my trip needs, just a minute walk to the pier for boat trips and very convenient overall.
Dining
7.0
The dining options were good, enjoyable with some minor issues like the coffee machine turning off early.
Facilities
8.0
The hotel facilities were well-equipped and provided everything needed for a comfortable stay.
Jim
United States,
December
2023
7.6/10
My stay at the hotel had its ups and downs. The rooms were in very good condition with quality furniture, but the noise from plumbing issues and the train line was quite disruptive. The location was convenient for both exploring Kingston and accessing London easily, although being near a noisy family group was a drawback. The dining experience offered a good variety but fell short with some cold meals. The service was excellent with helpful and friendly staff, despite a minor issue outside their control.
Rooms
7.0
The rooms are in very good condition with quality furniture and materials.
Service
8.0
The staff were courteous and really helpful, always offering a helping hand with a smile.
Location
9.0
The location is very convenient for exploring Kingston and accessing London easily.
Dining
6.0
The dining options were varied, but some dishes were unexpectedly cold.
Facilities
8.0
The facilities were well-organized and offered a good selection of amenities.
Great location
Noisy room
Marc
United Kingdom,
November
2023
7.4/10
The hotel is wonderfully cozy and modern with comfortable rooms, although the lack of a fridge and a passkey might be a bit off-putting. The service is friendly and accommodating, but discrepancies in pricing were a slight inconvenience. The location is perfect for exploring the riverside and nearby attractions, with nice restaurants close by. Dining options are varied, but occasional shortages during peak hours were a downside. Overall, a pleasant stay with a few minor hiccups.
Rooms
8.0
The rooms were fantastic, comfy, and modern, but the shower could use improvement, and the absence of a fridge was noticeable.
Service
7.0
The service was welcoming and attentive, with friendly staff and useful amenities like nearby parking. However, issues with pricing accuracy were slightly bothersome.
Location
9.0
The location was excellent, right by the Thames and Hampton Court, with easy access to shops and dining spots. A top choice for exploring Kingston Upon Thames.
Dining
7.0
Dining was enjoyable with a nice selection, although occasional shortages during peak hours were disappointing.
Facilities
6.0
The hotel facilities were satisfactory, catering to basic needs with room for improvement.